The Failing Point
Hard Earned Lessons About What Not To Do…
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Chap 2 - Building A Team - Written by Brandon Watson on Thursday, August 13, 2009 9:02 - Comments

Each chapter is made up of essays whose titles complete the following:
Under no circumstances should you...

…Believe That You Need To Hire “Rock Stars”

Tags: building a team, hiring, ninjas, rock stars

In my essay about going it alone, I mentioned a strange quirk about the first dot com gold rush. It was called the “war for talent.” For those of you who weren’t in the business arena yet, it’s a strange thing to think about – a war for employees. It was McKinsey who first coined this phrase in 1997, and they actually meant it to extend beyond simply hiring the best people to your company. The main premise was to focus on the principles of attracting, developing and retaining the best leadership talent.

There was another phrase that fell out of that dot com period that had a similar ring to it, and you see it persisting to this day. “Rock stars.” The myth of the rock star CEO was one which was perpetrated on the VC funded companies by those holding the purse strings. It was believed that one rock star CEO could take a company from contender to champion.

Not to be outdone, or more likely not wanting to be left behind in what could be called a land grab for options and cash, line employees started referring to themselves as rock stars. Engineers started taking this meme to some strange extremes, and in fact began referring to themselves as ninjas. I always found that one a bit strange. Why would you willingly invite a shadow warrior, known not for their honor bur their ruthlessness and viciousness, into your company? An army of one, with little in the way of allegiances seems a strange thing to ask for when loading up on talent. I would prefer to fashion myself a Shogun looking for some good samurai rather than some stab-you-in-the-back-while-you-aren’t-looking ninjas. But I digress.

What is it about this notion of the best of the best being the only thing that will do? I would love to think I am the best of the best, but I know I am not. I learned one of the most important lessons about hiring very early in my career. I was told that I should always look to hire people smarter than me, give them the tools they need to succeed, support them, and get out of the way. Nothing about that said hire rock stars.

Team building and company achievement isn’t about the cult of personality. It’s a very rare company where they can make the claim that their CEO is the recipe for success. There’s a survivorship bias at work here, because I can all but guarantee there are readers right now saying “what about Steve Jobs?” What about him? What about Ken Lay from Enron? What about Sanjay Kumar from Computer Associates? What about Bernie Madoff? These were all “rock stars” and things at their companies went horribly, horribly wrong. I guess when people go to jail, people forget that these leaders were once lionized as rock stars. The public can be so fickle.

The second best lesson I have learned about building teams I take from a line from the movie “Miracle” about the 1980 US Olympic Hockey team. I don’t know if it was what he said in actuality, but in the movie, Coach Herb Brooks was asked about the team he had selected and was slightly admonished for not selecting some of the “best players.” He said “I’m not looking for the best players, I’m looking for the right ones.”

We’ve all seen this in all-star teams. No one knows how to play as part of a team because each of the individual players is the star on their own team. The US Olympic basketball team demonstrated this fact a couple of times in the Olympic tournament by simply not living up to the hype. The team wasn’t a team, but rather a collection of really, really good athletes.

When I set out to start IMSafer, I was concerned that I wasn’t going to be able to get the top talent I thought I would need to get the software built. Living in Houston, TX at the time, software talent is a bit thin compared to other tech hotbeds. Most of the guys who I regarded as the very best developers were in Seattle and Silicon Valley. It was pure luck that I hooked up with the guys with whom I founded the company. They were not the very, very best at what they did, but they were good. As a team, however, they were spectacular.

Each of the three technical founding team members brought very different skills to the table. At the time of founding, none of them would have been considered rock stars in the Valley. They hadn’t done anything of note. They had, however, already worked together for a couple of years. They also were subject matter experts who knew enough about their own stuff to be devastatingly effective, and had enough overlap with at least one other team member to pick up slack as needed, and provide thoughtful reviews.

I could not have had a better founding team. They were the right guys. They weren’t rock stars. I certainly wasn’t a rock star CEO. Far from it. In fact, during the term sheet negotiations with the tier 1 VCs, they all made it pretty clear that I was going to be shown the door when they put in their money. That’s fine with me. Owning a smaller percent of a huge success beats owning a huge percent of a large failure. Further, this tied back to the original lesson, which was to hire people smarter than you and get out of the way.

If you can’t trust the guy sitting in the cube next to you, you are in trouble. Hiring rock stars and ninjas is inviting trouble because they are likely to be glory seekers who are thinking about their own personal rewards, and less likely to be thinking about the team. Even worse for the team is the highly paid mercenary consultant. Those guys have no allegiances to the team or the company, they don’t care what breaks along the way, and ultimately drain spirit out of the company.

The moral? You don’t need to hire the best employees, just the right ones. Make sure that the early team complements each other well, and provides air cover for potential weak spots. No one person should make or break your team, but if you are the leader, your primary goal should be to elevate the game of those people around you.



  • David Semeria
    Excellent post. Luck also plays an important role. Ringo Starr is a very good drummer, but his fame is way of sync with his talent. He was simply in the right place at the right time.
  • Brandon Watson
    If I have said it once, I will say it a million times - I'll take luck over skill. Luck is underrated.
  • David Semeria
    Do you mean that, like Napoleon, you'd rather hire lucky generals than good ones? Or do you mean that you'd rather been born lucky than good?
  • Ian Kallen
    I'll stick to seeking rock stars to work with but extend the definition of rock star. In my view, a *real* rock star is not only sufficiently talented to operate at elevated levels but will also play well with other big leaguers, know enough to know that they don't know everything and can smooth the way for people who don't know what they know.
  • Brandon Watson
    Finding great guys is important. Finding guys that are labeled "rock stars," as I try to elucidate in this post, can create organizational dynamics issues. Looks like I have some editing to do based on the feedback thus far. Thanks for the comment.
  • Chris Hamoen
    I`d prefer hiring a brilliant person looking to prove themselves and are super-excited about the opportunity, rather than someone who has done it 5 times before and likely carries the associated ego.
  • Brandon Watson
    Hungry people are always better than fat, dumb and stupid. However, don't knock the guy who has done it five times. There can be a bias to think he's not hungry. Talk to them face to face...you'll know.
  • Chris Hamoen
    Great point, and I agree. Some people live for the thrill, challenge, and opportunity - these are great people to work with. I'm back again looking to add a developer right now - and am reminded by how little can truly be discovered about the person until a face to face discussion.

    Edit: I remember one developer who came in a number of few years back - his resume was short, and he had relatively little experience. We brought him in on a whim - and quickly found out that he was very special. He LOVED software dev. I remember him saying "last weekend, I discovered that I think I can build a better rDb than Oracle." No ego - just a quirky, but brilliant developer! :)
  • Chris Haseman
    I'd agree, more often than not, I've seen rockstars do more harm than good. The measure of the team is not the sum of it's individual contributors, but how well they work together.
  • Andrew Warner
    I had a few guys interview who came across as rock stars. I wanted to hire them badly. Thankfully, I had good people around me who showed me how to see beyond the rock star persona.
  • Bill
    I guess if I was one of your employees I wouldn't be feeling that great about being labelled as "not the best"!
  • brandonwatson
    People don't necessarily need to hear that they are the best. Working on hard and meaningful problems with a team that is the best is a great motivator.
  • team building
    Team building and company achievement isn’t about the cult of personality. It’s a very rare company where they can make the claim that their CEO is the recipe for success.
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Chap 1 - Getting Started - Aug 31, 2009 13:18 - Comments

Product Management For Hackers

More In Chap 1 - Getting Started

  • …Not Understand What Type Of Leader You Are
    Monday, August 17, 2009 8:38 - Comments
  • …Write A Long Business Plan
    Monday, August 10, 2009 10:43 - Comments
  • …Start A Company Because You Hate Your Job
    Thursday, August 6, 2009 10:25 - Comments
  • …Choose Your Name Without Care
    Thursday, July 30, 2009 10:32 - Comments
  • …Start Building The First Idea You Have
    Monday, July 27, 2009 8:56 - Comments

Chap 1 - Getting Started

Chap 2 - Building A Team - Aug 24, 2009 9:42 - Comments

…Not Focus On Building A Great Extended Team

More In Chap 2 - Building A Team

  • …Not Have A Well-Formed Interview Process
    Thursday, August 20, 2009 9:26 - Comments
  • …Believe That You Need To Hire “Rock Stars”
    Thursday, August 13, 2009 9:02 - Comments
  • …Decide To Go It Alone
    Monday, August 3, 2009 10:59 - Comments

Chap 2 - Building A Team

Chap 3 - Building Product - Aug 27, 2009 10:03 - Comments

…Not Solve A Real Problem

More In Chap 3 - Building Product


Chap 3 - Building Product

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